Webeyez

"Digital eCommerce monitor for lost revenue recovery"

Webeyez is a solution that utilizes AI and automated systems to detect, alert, prioritize and fix operational and technical problems in eCommerce platforms, helping marketers recover potential lost revenue.
CONVERSION RATE OPTIMIZATION
CUSTOMER SEGMENTATION
CUSTOMER DATA PLATFORM
REAL-TIME ANALYTICS
MAGENTO INTEGRATION
AI-POWERED FRICTION DETECTION
USABILITY ISSUE DIAGNOSIS
CUSTOMER INTERACTION RECORDING
CONVERSION OPTIMIZATION
MARKETING AND DEVELOPMENT COLLABORATION
The Blurbs FAQs
Frequently Asked Questions
Answers provided by Webeyez staff and vetted by Blurbs.
10 Standardized Blurbs Questions
1.
Who are your typical customers?
Small businesses
Medium businesses
Large businesses
Enterprises
Can't Say
2.
What verticals do your typical customers belong to?
Retail & E-commerce
Technology & Software
Healthcare & Life Sciences
Financial Services
Education
Travel & Hospitality
Media & Entertainment
Consumer Goods
Automotive
Telecommunications
Non-profit & Social Enterprises
Real Estate
Manufacturing
Food & Beverage
Professional Services
Government & Public Sector
Can't Say
3.
How do you collect and monitor consumers and their data?
Cookies
Javascript
Pixels
Local Storage
IP Address
Fingerprinting
Behavioral
Third Party Data
Location
Cross-Device
I can’t answer
N/A
4.
Is your platform CCPA and GDPR compliant?
Yes
Only CCPA
Only GDPR
No
5.
What is your standard 'time-til-live' for clients?
Days
Weeks
Months
6.
What does a client need to install to start using your service?
Provide data
Install technology
Manual API Integration
7.
How do you provide customer service?
Dedicated account manager
Live chat
Email support
Phone support
Self-service knowledge base
Social media support
In-app support
24/7 support
8.
How do brands measure the success of a campaign using your platform?
Performance
Can't Say
Customer Engagement
Revenue Growth
Brand Awareness
Operational Efficiency
Customer Retention
Customer Satisfaction
Other
9.
What integrations do you offer?
E-Commerce Platforms
CDPs
Digital Advertising
Measurement
Consumer Messaging
Custom APIs & Webhooks
10.
What is your pricing model?
Subscription-based
Pay-per-use
Tiered pricing
Performance-based pricing
Custom contract pricing
Free trial or freemium model
Can't Say
10 Ecommerce Friction Resolutions-Specific Questions
11.
What types of eCommerce friction issues does your platform detect (checkout errors, slow load times, UX issues, rage clicks, etc.)?
"evet failures like login, registration, add to cart, remove from cart, add to favorites, place order, billing info, JS errors, failed network callss, dead click, rage click, click error"
12.
How does your platform collect and analyze user behavior data?
"Our JS code collects user behaviour from individual browsers and sends it to the Webeyez servers. ML and AI algorithms tranform the data collected to insights and opportunities."
13.
Can your platform integrate with existing eCommerce platform, analytics tools, and MarTech stack? Which ones?
"Webeyez integrates in to ANY ecommerce platofrm, including home grown ones"
14.
Do you provide real-time alerts for critical issues like checkout failures or payment errors?
"Yes we do. Alerts are part of the core stack."
15.
How does your platform help prioritize friction points based on revenue impact?
"Webeyez detects the biggest opportunities based on the lost revenue model we have developed."
16.
What level of segmentation and filtering do you offer for analyzing different user groups?
"Webeyez offeres a very granualr segmentation engine. Page, country, device, userid, event success, event failed, click on element, http request, JS error, failed network call, purchase (yes/no), coupon code and more"
17.
Can your platform track and compare friction trends over time?
"Yes it can"
18.
Does your platform offer AI-driven recommendations for resolving friction points?
"yes it does"
19.
Can your platform quantify the financial impact of resolving friction points?
"Yes, we calculate the lost revenue for each opportunity"
20.
Do you offer session replay and heatmaps to visualize user struggles in real-time?
"yes we do"
Webeyez
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