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Evolving EV market with fierce competition.
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Lexus targets LGBTQ+ and multicultural audiences.
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Gap in audience awareness of Lexus EVs.
In the rapidly evolving landscape of electric vehicles (EVs) in the United States, auto manufacturers are gravitating towards EV technology, making it a competitive arena. Lexus finds itself in a unique position as it seeks to expand its presence in the EV market while continuing to invest in hybrid models, viewing them as stepping stones to full EV adoption. The key challenge for Lexus was engaging LGBTQ+ and multicultural audiences who, while inclined towards hybrid vehicles, displayed limited awareness of EV offerings. This posed a significant obstacle as Lexus aimed to drive lower-funnel conversions such as price quotes, dealer location searches, and trade-in evaluations.